You are here: Home Fitness Industry Community Blog 2010 April 15 Personal Trainers Beware!

Personal Trainers Beware!

by Sally Easton — last modified Apr 15, 2010 09:40 AM

With machines and technology making so many people 'unnecessary', are personal trainers in danger of being made surplus to requirements too?

Maya is the answer to all our prayers. She’s only sixty bucks and can accompany you anywhere where you’ve got a plug socket, TV screen and Nintendo Wii console. She is your virtual personal trainer and does away with all the time consuming hassle of getting to know you, asking hundreds of questions around your desire to become fitter and healthier. She will simply ask you to select the exercise programme you’d like to follow, how long you’d like to do it for and will give you the option of choosing from over 500 workout options. Knowing that you’re likely to have a pretty busy schedule, she also lets you decide how many times a week you want to exercise. She won’t waste your time going into any detail about your medical history or injury profile and won’t embarrass you by asking questions about any medication you’re taking or put you on the spot by asking if you’re a dirty smoker, she’ll simply leave it for you to decide whether you’re feeling well enough to exercise and have you judge when it feels too uncomfortable to go on. I can’t remember what my doctor told me about exercising with high blood pressure, but I’m sure I’ll be fine.

 

Maya will keep it ‘fresh’ and motivating for you by offering you yoga, kickboxing and strength training workouts and don’t worry if you’ve never done it before, Maya will provide you with correct exercise techniques and pep talks as you go to help push you through, even if that old shoulder niggle starts to flair up again. She builds time into your workouts over the many weeks that you decide to switch her on, to let you enter your various girth measurements. I’m sure we’re all nifty enough with a tape measure to know how to do this right without sucking in too much, pulling too tight, or making up numbers. She’ll then pump this data into a graph that can show you your progress to date. Unfortunately, I can’t ask her how she intends on making sure my progress continues, or whether the progress I’m making is in line with my goals (hang on, does she know what my goals are? Did I tell her that bit?), but we can select our own programmes anyway and make it as easy or as hard as we like.

 

One of the great things is that if you get bored of exercising at home in the same front room you eat your dinner in; you can simply select a different virtual environment to work out in. So Monday you could be in a dojo, Wednesday chop it up a little with desert scenery and Sunday go Urban. If Maya starts to wear you out a touch with the same upbeat personality, that after a restless night and work deadlines to meet you could do without, just invite a few buddies around to help dilute her a bit. Although it would be quite cool to have a ‘mojo’ rating for the session so that just like the volume, you could adjust how beamy her smile was and turn it down a few notches for days when you’re just not at your best. I might suggest that to Nintendo. Perhaps they’ll include this function in version II. Anyway, you and your buddies could select the group exercise programme and have an 80’s two piece aerobics session, provided you can push the sofa and coffee table back far enough to accommodate three or four extra people jumping around to Chaka Khan. But then Maya wouldn’t know if you didn’t show that day and certainly wouldn’t call to make sure your lack of motivation was just a blip. There’d be no intervention strategy to get you back on track, leaving you free to just cruise along dipping in and out of exercise whenever you felt like it. Hey, wait a minute, isn’t that what I’m doing now? Do I just need to change my attitude or do I actually need a real person?

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Comments (3)

Sarah Hobbs May 05, 2010 10:54 AM
Interesting... I was thinking about this when I was at the supermarket last night. I chose the self check out option because A). I love it!! slight control freak but hey! B). It is better service! How bad is it that I choose a machine over a human because I know that the machine will respond when my groceries are placed in front of it. The customer service in New Zealand is along way from where it should be, and maybe Personal Trainers should beware! If their competition is a machine by the name of Maya and they start to actually loose clients to her then in my opinion they are missing the basics.
Daniel Speirs May 18, 2010 11:03 PM
Gee sally you sound like you've got quite an in-depth knowledge of this virtual 'wii' trainer - its almost as if you...(or your boss perhaps) have just bought one and are trying to convince yourself (or himself/herself - whoever that might be...) that this is going to work so well cause it just fits, is so convenient and has so many enjoyable options...all at a flick of an 'on/OFF' button.

I remember working in a fitness club in scotland where fitlinx had just been installed (resistance equipment where you swipe your membership card and the machine sets your resistance and guides you through the exercise). He harped on and on (in his thick scots accent) that this was going to be the way of the future for fitness - that my role (PT/fitness consultant) was going to become redundant etc as these machines would be able to do everything, blah blah. I disagreed with him then (9years ago) and disagree now - what rubbish!

I still train one client who I've been training for the past 7-8 years (I think its good for us people in fitness 'education' to keep a degree of practical involvement in our industry). Our sessions typically consist of an hour talking about; respective families and work, rugby and worrying about the impending world cup, women and the fact that I've still got hair and he hasn't, other people in the gym - shortland street really should have been filmed in a gym not a hospital - far more interesting stuff in a gym I reckon. Oh and as well as this we get a good session of exercise in as well.

Anyhow there is a point...A machine may provide a more favourable alternative to a person where a simple mundane task requiring efficiency is concerned (supermarket checkout) but where your business is dependant on the quality of human interaction for success or failure a machine adds very little. A machine cant display empathy and reassure a person with low self-esteem, a machine cant listen while a client vents the frustrations of their day and then take them into the boxing studio to help them get it all out, a machine doesn't call you when you miss an appointment, find a workable solution and reschedule another session etc etc.

It'll be a sad day in fitness when machines are accepted as a viable alternative to human staff. I agree with Sarah - service in NZ is a very long way from where it needs to be. There is absolutely no need for a fitness professional to feel challenged by a virtual trainer, unless of course that trainer views their clients as little more than paying interruptions to something else they'd rather be doing. Maybe thinking about the things a machine or 'virtual' trainer doesn't do will help real trainers identify what they should be doing more of
Sally Easton May 21, 2010 10:54 AM
I would quite happily spend my whole day just talking – with others of course, I haven’t got to the stage just yet where I’m the only one around! So the thought of machines replacing human interactions scares me rigid. My 15 minute introduction to Maya was made through my brother in law late last year. He thought she was ace, although I believe she’s gathering dust in a corner now so the aceness must have worn off! This devil’s advocate was simply checking the temperature – are the manufacturers onto something, or are people too social by nature to buy in? If your experience Dan, fairly represents what’s going on out there, then those looking to get fitter and healthier would much rather do so whilst combining the dumb bell bench press with some chatter around rugby, Shortland Street and baldness! Personal trainers should therefore make sure that this one of their many points of difference is flawlessly executed.

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