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25 Ways to Simplify Your Business [news]
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Fine-tune your business with our ideas for simplifying and streamlining your operations.
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News
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Avoid Common Marketing Mistakes [news]
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Here's a quick list of the ten most common marketing mistakes business owners make - plus tips for how to steer clear of them.
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Fitness Industry Community
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News
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Business Plan Template [news]
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This template provides an outline of the points you need to cover when you write your plan.
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Fitness Industry Community
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News
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Cardiovascular Training Programme [template]
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This is a blank cardiovascular training form that we recommend for prescribing for PT clients or members of clubs. Training on the use of this form is available in our foundation programme - Fitness Consultant
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Articles
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Casual Employment [news]
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All employees have minimum rights and entitlements - including casual employees.
What is casual employment?
Usually this is employment “as and when” required, with no guarantee of set hours or continuation of employment. In practice, some employees who are described as “casual”, may in fact have an ongoing employment relationship with an employer.
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Clearly Communicating With Employees [news]
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If you have employees, getting them to do exactly what you want can be a constant battle (especially when most of us running businesses were never really trained to be managers of people). As our businesses grow and we add employees, our skill set needs to change (unless you move into a larger business structure and can afford professional managers).
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News
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Client Screening Form [template]
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This is a blank screening form that we recommend for screening PT clients or members of clubs. Training on the use of this form is available in our foundation programmes - Fitness Consultant and Professional Practise Award
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Media Resources
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Tools
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Customer Service and Complaints [news]
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How to deal best with complaints, what consumers want, and a checklist on the process of how to keep a customer informed during a repair process.
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Fitness Industry Community
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News
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Cut to the Chase. The ‘Dominant’ Personal Training client in action. DISC [article] 2
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Don't have time for detail, just want the facts, the helicopter view and then onward and upward. Chances are you have some 'D' style knocking around in you and as a personal trainer, fitness consultant or club owner it would be good to understand your strengths and weaknesses as a consequence. For those of us who are fitness professionals - dealing with 'D' styles can be very productive or very scary. Cut to the chase, read this article and be prepared.
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Articles
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Developing a Training Plan for Your Employees [news]
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Small business owners generally rate poorly when it comes to providing appropriate training for their employees. Their attitude is usually: ‘Learn it on the job, by shadowing someone else – or you’re fired!’
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